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The PEARL™ Engagement Model

New and improved with the most up to date thinking


How do we measure employee engagement?

We use PEARL™ to assess all elements of the employee experience and provide a robust, well-benchmarked engagement score.
PEARL™ is the result of an extensive study by our team of psychologists and data scientists who reviewed the latest literature, carried out client research and studied over 20 million data points.

Take a look at our whitepaper for the full PEARL™ study or let our infographic give you an overview.

Our video will help you get to grips with PEARL™ and how it informs our questionnaire design.

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Integrity Community Resources Mastery Wellbeing Recognition Growth Senior Leaders Line Managers Alignment Purpose Enablement Autonomy Reward Leadership Engagement & Business Outcomes PurposeWhat the organisation stands for and where it is going. EnablementWhat the conditions are that enable the individual to do their job well. AutonomyThe influence over positive work and health circumstances. RewardThe intrinsic and extrinsic rewards for workplace efforts. LeadershipThe leaders who listen, support, and enable positive change. Alignment Integrity Community Resources Mastery Wellbeing Recognition Growth Senior Leaders Line Managers AlignmentUnderstanding organisational aims and goals and where you fit.Example Question:I have a good understanding of our company values. IntegrityFairness, quality services, and organisational values.Example Question:I believe that Company X is an ethical organisation. CommunityA supportive environment, and good vertical and horizontal communication.Example Question:People in my immediate team work well together. ResourcesEquipment, resources, and job training.Example Question:I have received the training and development I need to do my job. MasteryFreedom over work activities and employee voice.Example Question:My opinion is sought on decisions that affect my work. WellbeingWork/life balance, workload management, health & wellbeing.Example Question:My workload is reasonable. GrowthPersonal fulfilment and career development (intrinsic reward).Example Question:I am encouraged to identify my own learning and development needs. RecognitionPay & benefits, feeling valued and praised (extrinsic reward).Example Question:I feel valued and recognised for the work that I do. Senior LeadersSenior leaders provide vision, listen, and act.Example Question:Senior managers make the effort to listen to staff. Line ManagersLine manager support, feedback, and coaching.Example Question:My line manager takes time to coach me and develop my skills. Engagement & Business Outcomes Purpose Enablement Autonomy Reward Leadership 80% 80% 70% 60% 64%


Here's how the model works...

Scroll through these slides or click 'Next' to learn more about our model.


For full details of the PEARL model, download
the whitepaper here.



5 Global Factors

We started by representing the organisational characteristics that drive employee engagement and other business outcomes into 5 global factors.

Hover over each global factor to read its description.



Key factors & Questions

Each of these are underpinned by 2 key factors with 3 questions each, resulting in 30 core, actionable employee engagement drivers.

Hover over each key factor to read its description.



All about engagement

These, added to our 5 key indicators of engagement form a comprehensive, actionable, and lean model of engagement. In our view, this best represents the items that are shown to predict outcomes in organisations across private, public and not-for-profit sectors.



Your organisation score visualised

After we have completed your employee survey, this is how your results will be displayed.

For full details of the PEARL model, download the whitepaper here.


Wellbeing and Resilience

Our employee surveys can be enhanced with additional wellbeing measures such as burnout, stress, and general mental/physical health. This can highlight areas of risk for sickness absence, turnover, and performance issues.

Furthermore, we offer a combination of resilience assessments and training workshops, to help employees understand their levels of resilience and give them techniques to boost it, reducing risks of burnout and other stress-related issues.

Assess wellbeing
Our Approach