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Emergency services staff surveys

Emergency services staff face unique workplace challenges that impact their morale, retention and performance. will help you uncover and resolve pressing issues for a happier, more engaged workforce.
Emergency services

Trusted by

merseyside fire and rescue
derbyshire fire and rescue
cheshire fire and rescue
humberside fire and rescue
south yorkshire fire and rescue
leicester frs svg
shropshire fire and rescue
dorset and wiltshire fire and rescue
cambridge frs svg
essex county fire and rescue
wiltshire police
wm police svg
british transport police
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Tailored surveys for emergency services

To create a workplace where employees perform at their best, you need to listen to their voices. Our tailored surveys and 360 feedback tools provide emergency services with the data they need to address workforce challenges and improve employee experience.

By acting on employee insights, organisations can boost retention, morale, engagement and productivity — helping them to thrive in demanding sectors.

Emergency services we support:

We work closely with a range of emergency services, including: 

  • Police services: We support police departments in understanding officer engagement, mental health and overall workplace culture. 
  • Fire and rescue services: We help fire and rescue teams stay connected, engaged and responsive to workplace demands. 
  • Ambulance and emergency medical services: We focus on wellbeing and engagement in high-pressure environments to improve retention and performance. 
  • Coast guard and search and rescue: We gather insights on team collaboration, morale and the physical and mental challenges of rescue work. 
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Retention challenges in emergency services

High staff turnover is a persistent challenge for emergency services, driven by demanding roles, stress and pay concerns. Retaining experienced personnel is critical for maintaining service quality and reducing recruitment costs. Our surveys help organisations understand the reasons behind attrition and identify strategies to improve retention.

Addressing morale and mental health

Stress, burnout and exposure to trauma take a toll on emergency service workers. Research by Mind found that 69% of emergency responders experience mental health issues, with many citing stigma and inadequate support as barriers to seeking help.

Low morale affects team performance and impacts patient and public outcomes. Our staff wellbeing surveys highlight the key stressors and support gaps faced by staff.

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Diversity and inclusion in emergency services

Despite progress, emergency services still face diversity challenges. Women and ethnic minorities are underrepresented, particularly in leadership roles.

Our D&I surveys enable organisations to measure inclusivity and identify barriers faced by underrepresented groups. Gathering employee insights allows organisations to build inclusive policies, improve representation and build trust among staff.

How People Insight can help

Employee surveys

Emergency services

Whether you’re looking to carry out employee engagement surveys, D&I surveys or boost wellbeing within your organisation, we can help you bring meaningful surveys to life.

360 feedback

Emergency services

Our 360 feedback tool marries the best in generative AI with expert consulting and project management, leaving you with personal development plans to boost growth.

Consultancy

Emergency services

Unlike other providers, we go beyond the data. Our consultants are HR experts with the skills and knowledge to guide you on your employee listening journey.

Testimonials

Cheshire fire logo
The People Insight surveys provide a really useful vehicle for all staff to help shape the organisation for the better in the future. The long-term relationship with People Insight has created confidence in staff feeling able to be open with Cheshire Fire and Rescue Service.

Mark Cashin, Chief Fire Officer, Cheshire Fire and Rescue Service

Devon and Somerset Fire and Rescue Service logo
The team at People Insight are always friendly and approachable. The dashboard really helps to bring the survey results to life.

Emma Willshaw, Diversity and Inclusion Officer at Devon and Somerset Fire and Rescue Service

Our resources

From case studies to webinars and whitepapers, our resources section is rich with inspirational material that will help you flesh out your employee listening and leadership development strategies. Our blog posts explore all things employee experience, from the employee-employer relationship to change management struggles.