Why internal communications matter

Employees are at the heart of your brand, shaping customer experiences and influencing company culture. Treating internal communications with the same care as external communications shows employees they are heard and valued.

Our communication support services help to capture the needs of different employee groups, reassure on confidentiality and support managers, leading to improved participation rates and, ultimately, more accurate, data-driven decisions.

Boosting survey participation rates for greater effectiveness

Based on our analysis of all the surveys we conducted in 2023 and 2024, using our communications service increases response rates by over 20 percentage points. A higher response rate provides a clearer picture of employee sentiment, empowering better decision-making and enhancing organisational impact.

Key elements of effective survey communication

A successful survey communications campaign is transparent, strategic and targeted. By detailing who will access results and how data will be used and by highlighting the importance of participation and confidentiality, we build trust and drive engagement.

Leadership endorsements, multi-channel messaging and post-survey follow-ups complete the communication loop, fostering a culture of openness.

Flexible survey communication packages

Choose a package that aligns with your goals, whether it’s our starter package for foundational support or a full-service option for strategic, branded engagement.

Essential

This package is best for smaller firms hoping to get more out of their survey, or larger companies aiming to complement their existing strategic approach.

Includes a consultation, ready-to-use email templates, survey design assets and a post-survey infographic — ideal for a quick, affordable engagement boost.

Advanced

This package is ideal for boosting survey communication, ideal for every organisation wanting to get the most out of their communications initiatives.

Offers pre- and post-survey consultations, a comprehensive design kit, briefing sessions and tailored manager guides to enhance clarity and involvement.

Corporate

Ideal for businesses short on time but in need of a focused strategic approach, this tailored package focuses on enhancing branding, engagement and communication.

Provides in-depth consultation, identity branding and multimedia assets, including leadership videos and animated summaries, ensuring consistent branding and trust in the survey process.

Driving engagement at every stage

We support each phase of the survey journey:

Pre-survey: Build excitement with clear objectives and engaging assets.

Live survey: Maintain momentum with reminders and updates.

Post-survey: Share results, outline actions and demonstrate commitment to improvement.

Working together to create a unique survey identity

A strategic visual identity can make all the difference to the success of an employee survey and longer-term listening strategy. We’ll work with you to create an identity using your brand guidelines, your tone of voice and our survey expertise to boost excitement and engagement.

Creative assets we produce

We create a range of assets in several engaging formats, including:

Posters

Survey banners

Digital screensavers

Animated videos

Designed guides

Live-action videos

Infographics

Communications pre-survey and live

Timing is everything. Our communication strategies cover every phase of your survey programme, making sure no voice is left unheard.

We can assist with:

Welcome page messages

Survey announcement videos

Previous survey findings

Awareness campaigns

Live survey reminders

Survey guides for managers

Custom images for newsletters and intranet

Email signatures

Communications post-survey

Communication doesn’t stop once the survey ends. You need to demonstrate your dedication to taking action.

We can help with:

Appreciation campaigns

Result-sharing campaigns via post survey infographic and/or videographic

Actionable feedback responses to maintain momentum and reinforce the value of employee contributions

Next steps platform page design

Results summary report

Live-action videos with your senior leaders committing to post-survey action

Why trust our survey communications?

With decades of experience, our people bring unmatched expertise to each and every survey communication strategy. Our team understands the nuances of effective messaging, allowing us to create campaigns that resonate and make an impact.

We’ve worked with a range of clients, from multinational corporations to public sector organisations, allowing us to deepen our skills and knowledge across industries.

With strategic guidance and an unwavering commitment to supporting and improving survey effectiveness, we’re here to make your employee surveys bigger, better and more meaningful.

Our consultant was brilliant in helping us with our questions and presentation to our senior leaders. She has a terrific manner and beautiful communication.

Felicity Morath, Head of Learning and People Development at St. Mary’s University